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Contact Us
Call and you'll speak to a plumber, not a call centre. Or send the form below and we'll ring you back within 15 minutes during business hours.
Phone us
Fastest way to get a plumber booked. Answered 7 days.
CALL THE OFFICE(02) 4911 8420Mon–Fri 7am–5pm · Sat 8am–1pm
Emergency
Burst pipe, no water, gas leak or sewage. Any hour.
24/7 EMERGENCY0407 118 420$295 flat after-hours call-out
Email us
Best for quotes, renovations and agent enquiries.
jobs@daltonplumbing.com.auReplied to within one business day
Where to find us
- WorkshopUnit 4 / 12 Kylie Crescent
Cardiff NSW 2285 - PostalPO Box 1184, Charlestown NSW 2290
- Office hoursMon–Fri 7:00am – 5:00pm
Sat 8:00am – 1:00pm
Sun closed (emergency line open) - Emergency24 hours, 7 days, 365 days a year
- LicenceNSW Plumbing Licence 249187C
- ABN41 662 803 519
- Public liability$20,000,000
- PaymentCash, EFTPOS, all major cards, bank transfer
What happens after you enquire
We ring you back
Within 15 minutes during business hours, or first thing next morning if you send it overnight.
We book a two hour window
Same day if you've called before 11am on a weekday.
You get a text when we're coming
With the plumber's name, photo and an ETA.
Fixed price, then we fix it
Nothing starts until you've approved the price in writing.
Agents & strata managers
We work with a number of Newcastle agencies on fixed maintenance rates, direct tenant liaison, photo reporting and 7 day invoicing.
Ask for the agent rate cardNeed a plumber in Newcastle?
Call us and you'll speak to a plumber, not a call centre. Or send the form and we'll ring you back within 15 minutes during business hours.
Request a free quote
Takes about 30 seconds. No obligation.
Thanks — your enquiry is in
We'll call you back within 15 minutes during business hours. If it's urgent right now, call (02) 4911 8420 and we'll get someone moving.
Before you call
A few answers that might save you a phone call — or a call-out fee.
Same day if you book before 11am on a weekday — guaranteed, or your call-out is free. Emergencies average 60 minutes across our service area, and under 30 in Charlestown and Cardiff.
For external work like drains, hot water units and meters, no — as long as we can get to it. We'll ring you with the fixed price before starting, send photos when we're done and email the invoice.
For anything inside the house we'll need someone there to let us in, or arrangements made with a neighbour or agent.
For standard jobs, yes — a blocked drain clear, a tap repair, a hot water diagnosis all have set starting prices we'll tell you straight up.
For anything involving a leak we can't see, a renovation or a system replacement, we need eyes on it. Anyone who quotes those sight-unseen is guessing, and that guess always seems to go up once they're on site.
Cash, EFTPOS, all major cards and bank transfer — every van carries a card reader. Agents, strata managers and commercial customers can be invoiced on 7 day terms.